Earthy Refund & Exchange Policy

At Earthy, your satisfaction is our priority. We want you to love every product you receive. If something isn’t right, we’re here to make it right.

Requests & Timeframe

All refund, exchange, or claim requests must be made within 7 days of receiving your order.

If you wish to return a product during this period, we’ll accept it without any questions asked, as long as:

The product is unused or only lightly used

The original packaging is intact and in perfect condition.

Exchanges

We’re happy to offer an exchange if the items you received don’t match your order.

Refunds & Replacements

If your product arrives faulty or damaged, you can request a refund or replacement. You can choose whichever option suits you best.

Missing Orders

For any missing order claims, please record a short video while opening your package. This helps us verify the issue and process your refund or replacement smoothly.

How to Reach Us

Simply contact us through our social media pages or phone number. Our team will get back to you as soon as possible to start the process.

Thank you for choosing Earthy. Your trust means everything to us.